Chesapeake & Hudson, Inc. Publishers Representatives, offers a variety of publishing related services. Put our superior industry knowledge to work and start watching your sales increase, productivity increase, customer satisfaction improve and your in-house schedule become manageable. With over three decades of book and sideline experience, our sales force and administrative team can step right in and help solve your problems. Contracting with Chesapeake & Hudson, Inc. is cost effective.
Call Center Operations – Regional, U.S. or North America.
Customer Service Related Phone Calls – We do it all!
~ order status
~ stock status
~ short shipments
~ damaged books
~ pending credits
~ discount discrepancies
~ author signings/in-store events
~ invoice requests
~ packing slip requests
~ proof of delivery
Order Entry – We do it all, plus we are fast and accurate!
~ email
~ paper orders
~ faxed orders
~ web-based orders
Customer Service Related Phone Calls – We do it all!
~ order status
~ stock status
~ short shipments
~ damaged books
~ pending credits
~ discount discrepancies
~ author signings/in-store events
~ invoice requests
~ packing slip requests
~ proof of delivery
Order Entry – We do it all, plus we are fast and accurate!
~ paper orders
~ faxed orders
~ web-based orders
Database Maintenance for Barnes & Noble, Inc., Baker & Taylor, Inc., Ingram, AWBC/Books-A-Million, Etc.
~ New Collections for B & N, Inc., bn.com and College Divisions
~ Baker & Taylor New Title Analysis, Suggested Buys, Buyer Worksheets
Let us do the admin work for you while you continue to sell!
We have very good references. We have the skills and the desire to help you grow your business.
Please contact Janine Jensen via [email protected] to find out how quickly we can start helping you with your special projects.
~ New Collections for B & N, Inc., bn.com and College Divisions
~ Baker & Taylor New Title Analysis, Suggested Buys, Buyer Worksheets
Let us do the admin work for you while you continue to sell!
We have very good references. We have the skills and the desire to help you grow your business.
Please contact Janine Jensen via [email protected] to find out how quickly we can start helping you with your special projects.